I was thinking about this the other day and I would honestly be willing to pay Google $100 a month, possibly more depending on what is included, to have actual phone support for the advertising/search products as a business owner. And I'm talking about signing a yearly contract for the support.
So as some examples:
1 - If one of my sites received a manual action, I could call up support and have them explain the issue to me, possibly have a technician look into the problem assuming that I haven't used up my credits for the month.
2 - If I had some issue and say my site was suspended from AdSense. Obviously it wasn't my intention to break the rules and it would be nice to be able to communicate with support in an effort to resolve the issue.
3 - Lets say I got suspended from Google Ads. Sometimes the rules are really tricky to deal with and it would be nice to be able to communicate with support to be able to resolve the problem instead of just getting banned. I realize there's a three strikes rule now.
I realize this would create the impression that people paying for support were getting preferential treatment, but the online marketing space is changing so dramatically and so quickly that I feel that it's warranted.
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