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Anybody notice a drop in inquiries?

My web design agency is number 1 or 2 in everything local, from the local pack to various directories and marketplaces.

That said, I've noticed a significant drop in inquiries.

Getting a Google review made things pop for a few days, and even that doesn't happen anymore.

We’re rated five stars, and I'm unsure what else could happen.

I recently installed Clarity to try and understand better the user behavior. Primarily to see if any technical issues are going on.

Although I doubt it as I've checked from every angle, and even if it were, it wouldn't prevent the phone from ringing.

Is anybody else experiencing similar issues?

submitted by /u/bigeba88
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