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Not showing up in Google Maps on mobile when searching most important keyword (but showing up on desktop and under other keyswords)

Hi,

don't know if this is the place to ask this, but here goes.

I have been working on SEO for my small law firm for a while. I have a weird problem, and I don't know how to even begin to solve it.

I have managed to raise my ranking to where I am now the second organic result when searching for "lawyer [my town]". I am also in the top 3 on google maps when searching for this keyword on desktop.

However, my business does not show at all for this keyword on google maps when on mobile. It's not listed at all under that keyword on google maps on mobile. It was working like normally until a few months ago, when it stopped showing up under the keyword. It's not been listing since then.

So if you're on mobile, looking for "lawyer [my town]" I will show up in the google results, my ads will show, but I am not visible on google maps - at all. But it's only a problem on mobile. On desktop it works fine, and as I said I'm a top 3 google maps result for the keyword.

If you search for my business name or other keywords like "lawyers in [my town]", I will show up like normal on both desktop and mobile.

"Lawyer [my town]" is - by far - the most searched keyword, and therefor the most important.

This severely hurts traffic. My ads and website shows that 70% of my traffic comes from mobile users, but just 30% of my Google My Business views are from mobile users.

I've tried contacting Google about it, but - of course - all they can say is that my profile is working (which is true) and that they can't help me with ranking (which is also true).

Does anyone have any clue on how I begin to figure out how to fix this?

submitted by /u/FrydenlundKrets
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from Search Engine Optimization: The Latest SEO News https://ift.tt/EHzB5RT
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