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Asking SEO Company to Justify Monthly Fee

Hello,

Approximately 18-months ago, my business hired a web/SEO company to build a website and perform monthly SEO services. They came pretty highly recommended. I like the company, the owners, and our web presence has gotten better than it was. The owners are very communicative. After the website build, and other software costs, we now pay a monthly SEO fee of $3,500.

Over the last few months, I've asked the company to tell me what they do every month to justify the $3,500 fee. The first time I inquired, they sort of vaguely referred to blog posts (there weren't any new blog posts), on-page optimization, backlinking strategies. I sort of asked for specific examples, and they said they would get back to me.

We just had another meeting, and I again asked for specific examples of what they did over the past month to justify the fee. The owner could not tell me, and said it was sort of the other owner's role to know that stuff. He then gave a similarly vague answer re: blog posts (there have been no posts), on-page optimization, etc. I asked if he could show me specific examples of work. He said he could get a list together. Then he asked if I was happy with the results. Then they told me they weren't focused on the minutia, but on results in sort of justifying the fee.

I am decently satisfied with our call volume. I don't mind paying the fee if work is being done. I understand it isn't the highest monthly SEO fee out there too. I just find it strange that they cannot tell me or point to any specific examples of work that they are doing. Is this a red flag?

Thanks for any advice.

submitted by /u/miked2303
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from Search Engine Optimization: The Latest SEO News https://ift.tt/SWhqHM0
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