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Is there anyway to remove/displace a highlighted review on Google?

About 9 years ago, a nasty customer left a 1 star review on our business. Didn't bother us at all, it's the only one out of ~200. Recently Google is highlighting the review as it mentions the word 'customer'.

It's a really old review, so I dont care about it being there, but is there anyway to stop Google showing it in the 3 highlighted reviews, when people search our business? We have 4.7 average, but I still worry customers will see one review, and go somewhere else

submitted by /u/forensicsss
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