I need help. I signed up for a service through Search Atlas Group that uses Stripe for billing. The service had issues during sign-up and asked me to redo the trial process twice. I never got a confirmation email or anything useful — just instant access.
A few days later, I am being charged $100 per day, even though: • I canceled and got an email confirming cancellation • My account shows no active subscription • I emailed them twice (including a warning I’d sue) with no response • I even blocked the company via my bank, but it’s still going through somehow
We’ve spent more time trying to stop them than actually using the product. This feels like a scam or at least extremely shady business. Stripe is processing the charges, but I can’t get them to stop on my end.
What I’ve done: • Contacted my bank (waiting to hear back on a dispute) • Emailed the company twice (ignored) • Blocked the company (still billing somehow) • Gathered proof (email confirmations, screenshots, etc.)
I just want it to stop and get my money back. Has anyone else dealt with Search Atlas Group? Any advice on getting this reversed, stopped, or taken further?
Thanks.
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