Can AI Overview answers be changed?

I work in the insurance industry. For some of our most important keywords, we used to be mentioned and cited in Google's AI Overviews (AIOs), given that we're a significant player in the market. However, after a month or so, the AIOs stopped mentioning any entities altogether. When entities started appearing again, some of our competitors, including smaller players, were mentioned, but we weren't.

My questions are:

1. Is there any way to influence Google to change the broader pattern of its AIO responses, where there's a legitimate basis for doing so?
2. Is it possible that our competitors engaged in some form of "downvote-bombing" to influence the AIOs and get themselves mentioned?
3. If you were in my position, what steps would you take to improve our chances of being mentioned again?

Thanks for reading all the way!

submitted by /u/Organic-Cloud6500
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